What Salterwick actually does for you

Five services, each with what it covers, which package it belongs to and how fast it moves. The assistant reads this list rather than improvising.

Code	What it is	What it covers	Plan	Turnaround
`SW-LET`	Let only	Photography, floorplan, portal listing, accompanied viewings, referencing and the tenancy agreement. You take over on move-in day.	Let only	On the portals within 48 hours of the keys; median let agreed in 11 days
`SW-MAN`	Full management	Everything in Let only plus rent collection, arrears chasing, repairs with a vetted contractor list, statutory certificates and the deposit registration.	Managed	Repairs triaged same day; emergencies attended within 4 hours
`SW-VAL`	Valuation and market report	An in-person valuation with a written report: achievable rent or sale price, comparable evidence from the last 90 days, and what a small spend would move it by.	All packages	Appointment inside 3 working days; report the same evening
`SW-SAL`	Sales	Listing, viewings, offer negotiation, sales progression through to completion, and a weekly written update whether or not there is news.	Sales	Listed within 5 working days; average 47 days to exchange
`SW-COM`	Compliance pack	Gas safety, electrical condition report, EPC, smoke and carbon-monoxide checks, and the renewal diary so none of them lapses.	Managed	Booked within 5 working days of an expiry date coming into view

The assistant reads this same table through its list_services tool, so what it tells you and what this page says cannot drift apart.