Salterwick Property — frequently asked

Frequently asked

What do you charge a landlord?

Let only is one month's rent, paid when the tenancy starts. Full management is 11% of the rent collected each month. There is no renewal fee, no exit fee, and nothing at all is owed if a tenancy never completes.

How fast does a repair actually get dealt with?

A managed repair is triaged the day it is reported and booked with a vetted contractor within two working days. Anything that makes a home unsafe or uninhabitable — no heat in winter, a leak, a failed lock — is attended within four hours, any day.

Can I get a valuation without committing to anything?

Yes. A valuation is free and carries no tie-in: an appointment inside three working days, an hour on site, and a written report the same evening with comparable evidence from the last ninety days.

Do you hold the deposit?

No. Deposits go into a government-approved scheme within thirty days of the tenancy starting, and the prescribed information goes to the tenant at the same time. We never hold a deposit in our own account.