Residential lettings and sales

Every viewing, valuation and tenancy question answered the hour you ask it

An independent lettings and sales agency for the west country, where every enquiry has a named person on it before the day is out.

What we do

Not signed in — ask about anything public, or sign in from the chat to see your own enquiries.

The service list

What Salterwick actually does for you

Five services, each with what it covers, which package it belongs to and how fast it moves. The assistant reads this list rather than improvising.

Let only

Photography, floorplan, portal listing, accompanied viewings, referencing and the tenancy agreement. You take over on move-in day.

SW-LETLet only

On the portals within 48 hours of the keys; median let agreed in 11 days

Full management

Everything in Let only plus rent collection, arrears chasing, repairs with a vetted contractor list, statutory certificates and the deposit registration.

SW-MANManaged

Repairs triaged same day; emergencies attended within 4 hours

Valuation and market report

An in-person valuation with a written report: achievable rent or sale price, comparable evidence from the last 90 days, and what a small spend would move it by.

SW-VALAll packages

Appointment inside 3 working days; report the same evening

Sales

Listing, viewings, offer negotiation, sales progression through to completion, and a weekly written update whether or not there is news.

SW-SALSales

Listed within 5 working days; average 47 days to exchange

Compliance pack

Gas safety, electrical condition report, EPC, smoke and carbon-monoxide checks, and the renewal diary so none of them lapses.

SW-COMManaged

Booked within 5 working days of an expiry date coming into view

See it answer

Three things worth asking

Each one opens the assistant with the question already sent — you only wait for the reply.

What does full management cost, and what exactly is included that let-only is not?

Answered from the published package list through the assistant's list_plans tool — the same numbers this page shows.

I'd like a valuation for a two-bed flat in Bristol — can you get that booked?

Opens the enquiry form as a card in the chat, already filled in as far as the conversation got, instead of asking for one field at a time.

What's happening with enquiry SW-1042?

Asks for the email it belongs to first, then reads the record back. Signed in, it skips straight to your own enquiries.

The desk

Enquiries already on the desk

A live view of what the team is working through. Every enquiry carries a reference, an owner and a next step — nothing sits unowned.

SW-1042in progress

Valuation for a two-bed flat on Coronation Road before deciding whether to let or sell

Visited 17 September; the written report went out that evening with three comparables from Southville.

SW-1039open

Switching two existing tenancies over from another agent

Waiting on the current agent to release the deposit certificates; chased 18 September.

SW-1027closed

One-bed in Bath, available from the second week of October

Let agreed at £1,175 on 9 September; tenancy starts 10 October.

Signed in as the demo customer, the assistant reads these back through my_enquiries. Signed out, it asks for a reference and the email it belongs to.

An abstract rendering of the Salterwick queue

Landlord packages

Three levels of involvement, priced as a share of the rent. No renewal fees, no exit fee, no charge for a tenancy that never completes.

Let only

One month's rent

A landlord who is close by, handy, and happy to be the person a tenant calls at 11pm.

  • Marketing and viewings
  • Referencing and right-to-rent checks
  • Tenancy agreement drawn up
  • Deposit registered

Managed

11% of rent, monthly

Most landlords, and anyone with more than one property or a life outside it.

  • Everything in Let only
  • Rent collection and arrears chasing
  • Repairs with a vetted contractor list
  • Certificates tracked and renewed
  • One named property manager

Sales

1.2% plus VAT on completion

Selling, with no upfront cost and nothing owed if it does not complete.

  • Photography, floorplan and listing
  • Accompanied viewings
  • Offer negotiation
  • Sales progression to completion
  • Weekly written updates
The Salterwick workspace

Ask for a callback

Leave the shape of what you need and when suits — a person calls back inside a working day. The assistant can open this same form for you — that is what open_desk_form does.

What is real here, and what is not

Salterwick Property is a business invented for this page. Read this before you believe anything else on it.

Genuinely running

  • The assistant on this page is a live Busymate AI assistant, grounded in this site's own published pages.
  • The service catalogue, the packages and the enquiries are served by this demo's own MCP server — real tool calls, not pasted text.
  • The page's own actions are registered over WebMCP, so an agent can highlight a service or open the enquiry form.
  • Signing in as the demo customer is a real identity hand-off: the assistant is given a name and an email address it did not ask for.

Seeded, not connected

  • There is no HubSpot account behind this page. Nothing you submit is written to HubSpot, or to any other customer-records system.
  • Salterwick Property is an invented agency. The properties, fees, people and enquiries are fixtures written for this demo.
  • Submitted enquiries live in memory until this demo restarts. Nobody is paged, emailed or called.

The HubSpot connection is on the roadmap, not in production — this page shows the assistant side of it working against seeded records so you can judge the experience before the connector exists.

Put this on your own site

The same desk, on your own site and your own records

The same assistant, the same page actions, the same identified sign-in — on your HubSpot setup instead of this one.

  1. Point the assistant at your website so it reads your fee list, your services and your policy pages as published content — no copying, no re-writing.
  2. Expose the records you want it to read as a small MCP server: a handful of typed tools over the data you already have.
  3. Give each write tool an action card, so the assistant opens a form with the fields filled in rather than interviewing the visitor line by line.
  4. Wire the identity hand-off so a signed-in customer is recognised, and their own records answer without them typing an email address.
  5. Register your page's own actions over WebMCP, and the assistant can act on the page the visitor is looking at.

How to integrate HubSpot

Frequently asked

The assistant answers from these same words — ask it any of them and compare.

What do you charge a landlord?

Let only is one month's rent, paid when the tenancy starts. Full management is 11% of the rent collected each month. There is no renewal fee, no exit fee, and nothing at all is owed if a tenancy never completes.

How fast does a repair actually get dealt with?

A managed repair is triaged the day it is reported and booked with a vetted contractor within two working days. Anything that makes a home unsafe or uninhabitable — no heat in winter, a leak, a failed lock — is attended within four hours, any day.

Can I get a valuation without committing to anything?

Yes. A valuation is free and carries no tie-in: an appointment inside three working days, an hour on site, and a written report the same evening with comparable evidence from the last ninety days.

Do you hold the deposit?

No. Deposits go into a government-approved scheme within thirty days of the tenancy starting, and the prescribed information goes to the tenant at the same time. We never hold a deposit in our own account.