Let only
Photography, floorplan, portal listing, accompanied viewings, referencing and the tenancy agreement. You take over on move-in day.
On the portals within 48 hours of the keys; median let agreed in 11 days
Residential lettings and sales
An independent lettings and sales agency for the west country, where every enquiry has a named person on it before the day is out.
Not signed in — ask about anything public, or sign in from the chat to see your own enquiries.
The service list
Five services, each with what it covers, which package it belongs to and how fast it moves. The assistant reads this list rather than improvising.
Photography, floorplan, portal listing, accompanied viewings, referencing and the tenancy agreement. You take over on move-in day.
On the portals within 48 hours of the keys; median let agreed in 11 days
Everything in Let only plus rent collection, arrears chasing, repairs with a vetted contractor list, statutory certificates and the deposit registration.
Repairs triaged same day; emergencies attended within 4 hours
An in-person valuation with a written report: achievable rent or sale price, comparable evidence from the last 90 days, and what a small spend would move it by.
Appointment inside 3 working days; report the same evening
Listing, viewings, offer negotiation, sales progression through to completion, and a weekly written update whether or not there is news.
Listed within 5 working days; average 47 days to exchange
Gas safety, electrical condition report, EPC, smoke and carbon-monoxide checks, and the renewal diary so none of them lapses.
Booked within 5 working days of an expiry date coming into view
See it answer
Each one opens the assistant with the question already sent — you only wait for the reply.
What does full management cost, and what exactly is included that let-only is not?
Answered from the published package list through the assistant's list_plans tool — the same numbers this page shows.
I'd like a valuation for a two-bed flat in Bristol — can you get that booked?
Opens the enquiry form as a card in the chat, already filled in as far as the conversation got, instead of asking for one field at a time.
What's happening with enquiry SW-1042?
Asks for the email it belongs to first, then reads the record back. Signed in, it skips straight to your own enquiries.
The desk
A live view of what the team is working through. Every enquiry carries a reference, an owner and a next step — nothing sits unowned.
Valuation for a two-bed flat on Coronation Road before deciding whether to let or sell
Visited 17 September; the written report went out that evening with three comparables from Southville.
Switching two existing tenancies over from another agent
Waiting on the current agent to release the deposit certificates; chased 18 September.
One-bed in Bath, available from the second week of October
Let agreed at £1,175 on 9 September; tenancy starts 10 October.
Signed in as the demo customer, the assistant reads these back through my_enquiries. Signed out, it asks for a reference and the email it belongs to.
Three levels of involvement, priced as a share of the rent. No renewal fees, no exit fee, no charge for a tenancy that never completes.
One month's rent
A landlord who is close by, handy, and happy to be the person a tenant calls at 11pm.
11% of rent, monthly
Most landlords, and anyone with more than one property or a life outside it.
1.2% plus VAT on completion
Selling, with no upfront cost and nothing owed if it does not complete.
Leave the shape of what you need and when suits — a person calls back inside a working day. The assistant can open this same form for you — that is what open_desk_form does.
Salterwick Property is a business invented for this page. Read this before you believe anything else on it.
The HubSpot connection is on the roadmap, not in production — this page shows the assistant side of it working against seeded records so you can judge the experience before the connector exists.
Put this on your own site
The same assistant, the same page actions, the same identified sign-in — on your HubSpot setup instead of this one.
The assistant answers from these same words — ask it any of them and compare.
Let only is one month's rent, paid when the tenancy starts. Full management is 11% of the rent collected each month. There is no renewal fee, no exit fee, and nothing at all is owed if a tenancy never completes.
A managed repair is triaged the day it is reported and booked with a vetted contractor within two working days. Anything that makes a home unsafe or uninhabitable — no heat in winter, a leak, a failed lock — is attended within four hours, any day.
Yes. A valuation is free and carries no tie-in: an appointment inside three working days, an hour on site, and a written report the same evening with comparable evidence from the last ninety days.
No. Deposits go into a government-approved scheme within thirty days of the tenancy starting, and the prescribed information goes to the tenant at the same time. We never hold a deposit in our own account.